Effective Date: August 1, 2026
Mason Catering Services Inc. (“Mason Catering,” “Company,” “we,” “our,” or “us”) is a corporation incorporated in the State of New York. We are committed to protecting the privacy and personal information of our clients, website visitors, event guests, and business partners.
This Privacy Policy explains how we collect, use, disclose, store, and safeguard personal information when you visit our website, request a catering proposal, book an event, place an order, communicate with our team, or use any of our catering and event-related services.
By using our website or providing personal information, you acknowledge the practices described in this Privacy Policy.
- Information We Collect
We collect information necessary to provide catering, service/ event planning, food service, staffing, equipment rentals, and related services.
- Personal Information You Provide
Depending on your interaction with Mason Catering services Inc., we may collect:
- Full name and business or organization name
- Email address and telephone number
- Billing address and payment-related information
- Event date, time, location, and anticipated guest count
- Venue address and event access instructions
- Event coordinator and designated contact information
- Catering preferences, menu selections, and special requests
- Dietary restrictions, food allergies, and other food-related accommodations
- Service agreements, proposals, invoices, and booking information
- Communications submitted through email, telephone, website forms, or messaging platforms
- Customer reviews, testimonials, and feedback
We request only the information reasonably necessary to provide our services and conduct business operations.
- Information Collected Automatically
When you visit our website, certain information may be collected automatically through cookies, analytics software, and similar technologies, including:
- Internet Protocol (IP) address
- Browser type and device information
- Operating system
- Pages visited and time spent on our website
- Referral sources and website interactions
- Approximate geographic location derived from technical information
- Payment Information
Payments may be processed through secure third-party payment providers.
Mason Catering Services Inc. does not intentionally store complete credit card numbers or sensitive banking credentials on its own systems.
Payment processors may independently collect and process payment information in accordance with their respective privacy policies and security standards.
- How We Use Your Information
Mason Catering Services Inc. uses collected information for legitimate business purposes, including:
- Responding to inquiries and preparing catering proposals
- Processing and confirming event bookings
- Developing menus and coordinating catering services
- Managing event schedules, delivery, staffing, and setup
- Processing deposits, payments, invoices, and refunds
- Communicating important event details and service updates
- Coordinating with venues and approved third-party service providers
- Accommodating disclosed food allergies and dietary restrictions
- Providing customer support and resolving service concerns
- Requesting feedback and improving customer experiences
- Maintaining business, financial, and transaction records
- Detecting fraud and protecting against unauthorized activity
- Complying with applicable tax, accounting, insurance, and legal requirements
- Sending promotional communications where permitted by applicable law
We do not use personal information for purposes materially unrelated to those described in this policy without providing appropriate notice or obtaining consent where required.
- Sharing & Disclosure of Personal Information
Mason Catering Services Inc. does not sell customer personal information for monetary compensation.
We may share information with trusted third parties when reasonably necessary to operate our business or fulfill contractual obligations.
These parties may include:
- Payment processing providers
- Website hosting and technology service providers
- Customer relationship management and booking platforms
- Email marketing and communication platforms
- Delivery personnel, event staff, and catering subcontractors
- Event venues and approved event coordinators
- Rental equipment providers and other event vendors
- Professional advisors, including accountants, attorneys, and insurance providers
- Government agencies or regulatory authorities when disclosure is legally required
We seek to limit information shared with third parties to what is reasonably necessary for their assigned responsibilities.
We may also disclose information in connection with a business merger, acquisition, restructuring, or transfer of assets, subject to applicable legal requirements.
Certain advertising and analytics technologies may constitute the sale, sharing, or targeted advertising use of personal information under laws applicable to particular individuals. Where such laws apply, Mason Catering Services Inc. will provide any legally required notices and opt-out mechanisms.
- Cookies & Website Analytics
Our website may use cookies, tracking technologies, and analytics tools to enhance website functionality and understand visitor interactions.
These technologies may help us:
- Improve website performance and navigation
- Remember visitor preferences
- Analyze website traffic and engagement
- Understand customer interests
- Measure the effectiveness of advertising and promotional campaigns
Visitors may manage or disable cookies through their browser settings.
Disabling certain cookies may affect website functionality.
Where required by applicable law, we will obtain consent or provide appropriate choices for nonessential tracking technologies.
- Email, Telephone & Text Communications
Mason Catering Services Inc. may contact clients by email, telephone, or text message regarding:
- Catering inquiries and proposals
- Booking confirmations
- Event schedules and service arrangements
- Menu selections and final guest counts
- Payment reminders and invoices
- Delivery instructions and event coordination
- Customer service and post-event follow-ups
We may also send promotional communications when permitted by law and, where required, with the recipient’s consent.
Clients may unsubscribe from marketing emails using the unsubscribe link provided or by contacting us directly.
For promotional text messages, recipients may opt out by replying STOP where supported.
Consent to receive promotional text messages is not a condition of purchasing catering services.
Opting out of marketing communications will not prevent necessary transactional or service-related communications, subject to applicable law and communication preferences.
- Data Security & Protection
Mason Catering Services Inc. maintains reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, disclosure, alteration, misuse, or destruction.
Our security practices may include:
- Restricted access to customer and business records
- Password-protected systems and accounts
- Use of reputable third-party payment processors
- Reasonable safeguards for electronic communications
- Appropriate handling and disposal of sensitive business records
- Limiting access to personal information based on business responsibilities
Although we take reasonable precautions, no electronic transmission or storage system can be guaranteed completely secure.
In the event of a security incident involving personal information, Mason Catering Services Inc. will investigate and provide any notifications required under applicable law, including the New York SHIELD Act and relevant data breach notification requirements.
Clients are encouraged not to submit complete credit card numbers, banking passwords, or other highly sensitive financial information through unsecured email or messaging services.
- Information Retention
Mason Catering Services Inc. retains personal information only for as long as reasonably necessary to:
- Complete contracted catering and event services
- Maintain accurate booking and transaction records
- Satisfy applicable accounting and tax obligations
- Address customer inquiries and disputes
- Comply with legal and regulatory requirements
- Enforce contractual agreements
- Protect legitimate business interests
Retention periods may vary depending on the nature of the information, applicable legal requirements, and operational needs.
When information is no longer reasonably required, we will take appropriate steps to securely delete, destroy, or de-identify it.
- Your Privacy Rights & Choices
Depending on your state of residence and applicable law, you may have certain rights concerning your personal information.
These may include the ability to:
- Request information about the personal data we maintain
- Request correction of inaccurate personal information
- Request deletion of personal information, subject to applicable exceptions
- Withdraw consent for certain communications or processing activities
- Opt out of promotional email or text communications
- Exercise applicable rights relating to targeted advertising or the sale or sharing of personal information
- Request information about how personal information is used or disclosed
Not all rights apply in every jurisdiction or circumstance.
Mason Catering Services Inc. will review and respond to privacy requests in accordance with applicable law.
We may request reasonable identity verification before processing certain requests to protect customer information against unauthorized access.
- New York Privacy & Data Protection Compliance
Mason Catering Services Inc. is incorporated in New York State New Jersey and Connecticut and is committed to complying with applicable federal and New York privacy, consumer protection, and information security laws.
- New York SHIELD Act
Mason Catering Services Inc. maintains reasonable safeguards appropriate to the nature of the private information it handles, consistent with applicable requirements of New York’s Stop Hacks and Improve Electronic Data Security (SHIELD) Act.
These safeguards are intended to protect covered private information against unauthorized access, acquisition, or disclosure.
- Data Breach Notification
In the event of a qualifying data breach involving protected private information, Mason Catering Services Inc. will comply with applicable New York breach notification requirements, including notification to affected individuals and relevant authorities where legally required.
- Consumer Information
We strive to collect and use customer information in a transparent manner and avoid deceptive or misleading representations regarding our privacy practices.
- Residents of Other States
Where Mason Catering Services Inc. provides services to individuals residing in states with additional applicable privacy requirements, we will honor those rights to the extent required by law.
This may include additional disclosures, consumer request procedures, or opt-out mechanisms where applicable.
- Food Allergies, Dietary Information & Event Guest Privacy
As a catering provider, Mason Catering Services Inc. may receive information regarding food allergies, dietary restrictions, and meal preferences.
This information may be supplied directly by the Client, an event organizer, or an authorized representative.
We use such information primarily to coordinate menus, prepare meals, communicate relevant dietary requirements to appropriate personnel, and support reasonable food safety precautions.
Dietary and allergy information will be shared only with personnel or service providers who reasonably need the information to perform their responsibilities.
Clients providing information about event guests should ensure they are authorized to share that information and should avoid submitting unnecessary medical or other sensitive personal details.
Mason Catering Services Inc. does not intentionally use individual dietary or allergy information for unrelated marketing purposes.
- Children’s Privacy
Our website and services are intended for adults arranging catering or event services.
Mason Catering Services Inc. does not knowingly collect personal information directly from children under the age of 13 through its website without appropriate parental consent.
If we become aware that personal information has been collected from a child in violation of applicable law, we will take appropriate steps to delete or otherwise address the information.
Parents or legal guardians who believe a child has submitted personal information may contact us using the information provided below.
- Third-Party Websites & External Links
Our website may contain links to third-party websites, including:
- Payment processing platforms
- Event venues and vendor websites
- Social media platforms
- Customer review websites
- Online booking or scheduling systems
Mason Catering Services Inc. does not control the privacy practices, security measures, or content of independently operated third-party websites.
Visitors are encouraged to review the privacy policies of those websites before providing personal information.
- Changes to This Privacy Policy
Mason Catering Services Inc. reserves the right to update or modify this Privacy Policy to reflect changes in our business operations, technology, legal obligations, or information-handling practices.
When material updates are made, we will revise the effective date displayed at the beginning of this policy and provide additional notice where required by law.
The updated policy will apply prospectively as permitted by applicable law.
- Contact Information
For questions regarding this Privacy Policy, requests concerning personal information, or privacy-related concerns, please contact:
Mason Catering Services Inc.
New York, United States
New Jersey United States
Connecticut United states
Email: mcsi@masoncatering.com
Phone: 855-471-3788
Website: www.masoncatering.com
We will make reasonable efforts to respond to privacy-related inquiries in a timely manner and in accordance with applicable legal requirements.
Mason Catering Services Inc. | Privacy Policy
Effective August 1, 2026